The bottleneck was introduced to the students (diversity between the two major groups of students who attend the lessons and who do not attend the lessons). A Multiplier Event and Workshop with the students then followed; this was held on 18th March, 2018.

Questions for the workshop were organised as focus group of five:

Within each group there was a conversation aimed at highlighting the obstacles and difficulties that the students encountered in the classroom/classroom learning. Three students had the task of describing the difficulties in learning; the professor or school manager had the task of animating the conversation with the students; the expert, did  not intervene, observed  what happened  in the group and was taking notes in a word document useful to be delivered. At the end of the work session, in the conclusions (at 12:15) the expert briefly reported (3 minutes) what was detected and referred detailed comments to the scientific coordinator.

Question for the student: when do you realize that you are not learning something? The student can answer with a sentence, with a written text, with a graphic, with a drawing, with a vignette, with an image and more.

Question for the teacher: how can you help the students to define the obstacles in the learning of the disciplines?

Question for the head teacher: why do students and teachers find difficulties in learning and teaching?

Question for experts: what do you notice during the conversation in the group with reference to the request to define the obstacles in learning?